Review of new Concierge & Shipping Agent in Germany I used to shop from ebay.de as some sellers may not ship international or don't accept paypal so i created myGermany.com acc to get shipping address in Germany & used myGermany.com Concierge service (aka fill form to ask them to pay specific seller item for me!:) this is what makes myGermany.com different from my fav Mailboxde.com read full review here)
myGermany.com offers extra Concierge & other services & modern interface
forms may be confusing at times & should be
simplified, I find it odd you
need to fill form for every incoming parcels you expect myGermany.com to receive for you or pay fee if you don't do so in time, but it seems necessary as there is different handling way for regular & drop shipment (personally i recommend better organization of this part!;)
Concierge form & payment were fulfilled fast by myGermany.com & strongest point I can recommend.
After filling these incoming parcels/concierge form you will be noted by email when your parcel arrive to your myGermany.com acc Inbox, from there you can see pic of parcel content & pick different options including Consolidation I used (last icon looking like box!;)
Consolidation process is simple, as recommended I used manual consolidation option you just click on corresponding icon in line of each of your parcel you wish to consolidate/combine in 1big box in order to save shipping cost then confirm by clicking manual consolidation button, here i also noticed delay as after week my consolidation status was still in progress I contacted costumer service form regarding my concern & got prompt reply next day & reassurance my request will be completed same day/ before my free storage expire & it was as you can see here all my parcels were combined in 1new one I can ship.
Note auto consolidation is
supposed to be faster & you can also use drop shipping option that
will save you time & 15% shipping cost but i have not tested these yet.) also my Germany you will
give you 10% off your next shipping cost for rate here: www.trustpilot.com/review/mygermany.com
& other possible fees are listed here: https://mygermany.com/cost-overview/
Shipping cost compared to Mailboxde.com: https://www.mailboxde.com/shipping-calculator.html
seems to be significantly more but mailboxde charge processing fees & box packaging & other services fees you won't see listed on myGermany; https://www.mailboxde.com/pricelist.html
Another odd thing i
noticed my free storage countdown continue to tick down even after consolidation request for each day i'm waiting myGermany.com to
process my request so even if it's not up to me i may be expecting to
pay extra fees for other party Delay that may be caused by holiday &
virus prevention crisis but it's concerning fact as free storage
expires after 30days from moment you parcel was recorded in your
inbox & you will be charged 3euro per parcel for each day
afterward!x,x so this is another improvement I recommend myGermany fix as well as extra free storage period up to 45days should be even better considering possible processing delays?:)
Shipping time & quality review update are due moment my parcel arrive!;)
myGermany.com offers great options worth exploring if you are looking for modern excellent Concierge & service with modern interface & don't mind free storage limitations & possible parcel processing delay.
Mailboxde.com looks more simple, old fashioned & work faster with better free storage solutions. I find Mailboxde.com easy to use, processing time fast & shipping rates best worldwide especially for larger parcels.
Big Thank You Wonderful Costumer Service team that responded & helped promptly to all my requests & inquiry!^^ Your Assistance is Appreciated;D Humans Are Best part of every Good Company!^^